While the first degustation dishes start to arrive, Annie Hurlbut begins the fashion show with a heartfelt introduction, walking us through the beginning of Peruvian Connection that was born by the inspiration she gathered in Peru as a Yale anthropology student and through her Peruvian ethnographic textile collection. The intimate setting has tables carefully placed around an L-shaped catwalk where all the attendees, including long-time customers, bloggers, journalists and representatives from the Peruvian Trade and Tourism Office, are thrilled to see how this international brand is settling into the London retail scene less than two years after the opening of their first store on King’s Road. I then make my way to one of the tables where I start mingling between welcoming drinks and Peruvian pisco, my favourite! There is a wonderful welcoming by Ana Orihuela the London Store Manager and an introduction to Annie Hurlbut, the CEO and mastermind behind the brand that was founded in 1976. What a great moment to try out this fantastic new entry, while feasting my eyes on the latest Peruvian Connection’s Gift collection. I fling open the taxi door and dive through the front door of Lima Floral, the latest Peruvian restaurant to open in London, showcasing some of the latest creations and cooking styles of chef Virgilio Martinez and head chef Robert Ortiz. Tonight Peruvian Connection launches its first catwalk show accompanied by an exclusive Peruvian degustation. I’m going a million miles an hour in a cab, through Marylebone on the way to Covent Garden, where one of the most exciting events in my calendar this month is about to start and hopefully not before I arrive. Show reviews in all languages.LONDON, United Kingdom - I know I’m running late. I couldn't in all honesty recommend them as a good company to deal with. My most recent interaction with them shows they don't even properly read what you are trying to tell them when you have had an issue. As a company they need to look to their peers and see that they DO NOT do this. The other issue is that they charge full postage amount no matter how much you have ordered - this applies for both sending and returning goods. I'm pretty sure this isn't even legal to do this but the customer service department are completely dismissive of this even though it has been reported to them more than once - and I know that I'm not the only customer who has had the problem. free postage, but then it suddenly charges a different amount at the payment stage. There are some issues with their website whereby it tells you that you have received a discount, e.g. Firstly, they have dreadful customer service. I would have given 4 stars but for two things. Such differences are not acceptable or understandable. I have ordered some items that are quite frankly of poor quality. Sometimes you can accept this because the quality is excellent (and I have a number of items) but this is not always the case. The clothing is also extremely expensive - even in the sales. I really like a lot of their clothing although the sizing and quality is very variable, which costs money for return postage. Some nice clothing but expensive and poor customer care I guess Peruvian Connection isn't that classy after all. Their policy is: "the merchant is always right" and it's not the American way, in my view.You don't go through this kind of treatment if you buy from Tory Burch or Coach. It's just bizarre! I'm afraid to purchase anything from them ever again until they revise their shipping/return policies. I never experienced anything like that with any respectable clothing line. I asked: isn't it your responsibility to accept that you've forgotten to include a shipping label for me to return it?" I guess it isn't. ( in my case the cheapest I could find was 17! UPS wanted 38! ) mind you, Peruvian Connection don't forget to include the return slip in the package, (as one of the customer service claimed it must have fallen out of the package), they just peal it off the page where is actually supposed to be! So that was a lie.But if you ask for a reimbursement on the shipping cost, which it would be a normal thing to do, they start lecturing you with high pitched voice, literally on how it's "your responsibility to return the garment to them". You cover them both! On top of that they " forget" to include a lower cost shipping label with the garment.You take the purchase to the postoffice and it costs you allot of $$ to return. Their shipping and returns are always costly as it is.
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